299dat Terms & Conditions — The Complete Guide for Members

These Terms & Conditions ("Terms") apply to the 299dat website and all associated services. By using any 299dat service, you are automatically considered to have agreed to these Terms.

We reserve the right to update these Terms & Conditions at any time. Any changes will be announced on the website. It is your responsibility to check this page regularly. Continued use of 299dat after any changes will be considered acceptance of the updated terms.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall be considered definitive. All 299dat services are operated under an international gaming license.

You must be at least 18 years old to open an account at 299dat. 299dat's services are strictly prohibited for minors. You are required to provide accurate and truthful information during registration. Providing false information will result in account termination and deposited funds may be forfeited.

Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be immediately closed. If multiple members of the same household share a device or IP address, they must notify the support team in advance.

• You must provide your correct name, date of birth, and contact details during registration.
• A copy of your national ID or passport may be requested for account verification.
• Keeping your account password confidential is entirely your responsibility.
• Transferring or selling your account to another person is strictly prohibited.
• To update your account information, you must submit a request through support.

The minimum deposit at 299dat is BDT 100. Deposits can be made easily via Mobile Banking, Nagad, and Rocket. Your balance is typically updated within a few minutes of depositing. However, delays may occasionally occur due to payment gateway issues.

The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 15 minutes to 24 hours. Additional verification may be required for your first withdrawal. Withdrawals must be made through the same payment method used for the deposit.

• The maximum daily withdrawal limit is BDT 50,000 (higher for premium members).
• The withdrawal process may be placed on hold until payment verification is complete.
• 299dat reserves the right to request additional verification for any suspicious transactions.
• Processing may be delayed due to bank holidays or technical issues.

299dat's bonus and promotion offers provide special benefits for players. However, every bonus comes with specific wagering requirements. Bonus funds cannot be withdrawn directly — withdrawals are only permitted after the required wagering has been completed.

For welcome bonuses, the wagering requirement is generally 15 to 30 times the bonus amount. Detailed terms for each bonus are listed on that bonus's page. 299dat regularly launches new promotions, each with their own separate terms.

• Each bonus can only be claimed once per account, unless otherwise specified.
• Bonuses are generally valid for 7 to 30 days — any unused bonus will expire after this period.
• Bonuses may only be used to place bets on designated games.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the promotion.
• When betting with bonus balance, real money balance will be used first.
• To qualify for a referral bonus, the referred person's account must be verified and their first deposit completed.

Certain activities are strictly prohibited on the 299dat platform. Violations will result in account closure and balance forfeiture. Legal action may be taken if necessary.

• Multiple Accounts: Creating multiple accounts under the same identity is strictly prohibited.
• Fraud: Payment fraud and chargeback requests are strictly prohibited.
• Bonus Abuse: Any attempt to exploit the bonus system dishonestly is strictly prohibited.
• Software Usage: The use of bots, automation tools, or hacking software is strictly prohibited.
• Money Laundering: Using the platform to launder money is strictly prohibited.
• Collusion: Colluding with other players to cheat is strictly prohibited.
• Underage Use: Any account registered by someone under 18 years of age will be cancelled.

All games on 299dat use internationally certified, independent RNG (Random Number Generator) technology. The RTP (Return to Player) for each game is available in the game information section. Game outcomes are entirely random and cannot be manipulated in any way.

In Live Casino games, the dealer's decision is final. If a game is interrupted due to a technical issue, bets for that round will be refunded. In Sports Betting, the official result is considered final.

• 299dat is not responsible for any disconnection during gameplay.
• 299dat reserves the right to correct any payouts resulting from a technical error.
• 299dat's decision is final on any interpretation of game rules.
• Betting limits apply separately for each game.

299dat believes gaming should be fun, not stressful. That's why responsible gaming is at the heart of everything we do. Every member has the right to manage their own gaming habits.

The following tools are available free of charge to all 299dat members. Contact support to use them or make changes directly through your account settings.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: The game will automatically stop once you reach a set loss amount.
• Session Limit: Set a limit on how long you can play in a single session.
• Self-Exclusion: Self-suspend your account for anywhere from 24 hours up to 6 months.
• Permanent Closure: You also have the option to permanently close your account if you wish.

If you notice any signs of gaming addiction, don't wait — reach out for help. 299dat's support team is always here for you.

299dat takes your personal information seriously. Your name, address, and payment details are all protected with SSL encryption. We never sell your data to third parties.

However, we may be required to share information under legal obligations or at the request of regulatory authorities. Necessary information is shared with payment partners for payment processing purposes. For more details, please read our Privacy Policy.

You may close your 299dat account at any time. Requests submitted to the support team are typically processed within 48 hours. Please withdraw your balance before closing your account.

299dat reserves the right to close any account under the following circumstances: breach of terms, fraud, suspected money laundering, underage use, or legal reasons. In such cases, the account balance may be temporarily frozen.

For any complaints or disputes, please contact 299dat's support team in the first instance. We aim to provide a resolution within 48 hours. Complaints can be submitted via live chat or email.

If an issue cannot be resolved through support, a complaint may be submitted to 299dat's licensing authority. International gaming law will govern the resolution of all legal disputes.